For guests

Welcome to Kаzakhstan!

Please choose neо network as your operator while you are visiting our country, you will stay in contact with all important people back home or worldwide. Feel comfortable, while staying connected!

How to choose neо?
To choose neо network, please use the manual network search function of your mobile telephone menu. Select neо in the list of available networks. neо can appear on your phone display as «401 77», «NEO-KZ» , «NEO GSM» , or «KAZ 77» .

Services
Having selected neо network, you can use the following services:
• SMS (Short Text Messaging) incoming and outgoing
• Caller ID and Caller ID blocking
• Call-waiting
• Call-forwarding

Geography
Check the geographical network coverage of neо here.

neо Customer Service
If you experience any concerns or have questions, you may reach the Customer Service Center by dialling 3030 from your mobile phone or 8 800 0 800 707 from any phone. You will get qualified service in English. Phone calls to 3030 and 8 800 0 800 707 are free of charge. For cost information please contact your operator to find out the charge for this call.

Emergency Services

Free of charge calls:
3030 Customer Service
010 Fire emergency
020 Police
030 Emergency ambulance
040 Gas emergency
051 Life-saving emergency
112 List of emergency phone numbers depending on your location